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Terms And Conditions

Terms and Conditions | Privacy Policy

Mask Africa Limited

Regulations and Authority

All Participants must comply with the laws and requirements of the host country of The Event and any other local or public authorities where applicable and in force at the time of The Event. All participants undertake to comply with the obligations set out in these terms and conditions and any other additional contract or agreement pertaining to attending, sponsoring or exhibiting at The Event. If applicable, an Exhibitors manual will be provided. Exemptions from any specified rules may only be effective if granted in writing, in advance by the organiser.

Booking Process

All applications to participate as a Paying Delegate, Sponsor or Exhibitor must be confirmed on The Organiser’s official Registration Form. All Registration Forms must be returned, signed by an authorised official of the Applicant by either fax or scanned and sent by email to the locations specified in the Information Schedule. Once submitted the Registration Form, The Organiser shall send confirmation of receipt and further details pertaining to participation. Any Applicant completing and sending The Registration Form acknowledges that The Organiser starts to incur expenses to fulfil the terms of participation.

Terms of Payment

On receipt of The Registration Form the Organiser shall send the Applicant confirmation of their participation and will include an invoice for The Fee as specified and agreed by the Applicant on The Registration Form. All Fees are quoted exclusive of value added tax (VAT) which will be applied if applicable.

Payment to the Organiser must be made as specified by the instructions on the invoice. If The Applicant fails to pay The Fee on the due date for payment, The Organiser may at any time thereafter either:
By notice to The Applicant declare the balance remaining unpaid of The Fee immediately payable, whereupon The Applicant shall pay such balance to the Organiser forthwith on demand; or terminate the agreement to participate forthwith by notice to the Applicant served at any time after the due date for payment.

Cancellations by Applicants

Cancellations or changes to the original booking as specified on the Registration Form must be made in writing to Mask Africa Limited.
All Applicants agree that The Organiser starts to incur expenses immediately in order to fulfil the terms of participation. Hence the following cancellation clauses apply:

Written cancellation received by us within 7 days of your Order – Full refund

Any time after 7 days of your Order but before 60 days prior to the first day of the Event – No refund.

At Mask Africa discretion you may be offered a credit note (to be used against an Event during the 12 months following cancellation) for your Fees less a £75.00 administration charge

Any time within the period 60 days prior to the first day of the Event – No refund

A substitute Delegate may be sent in your place if you cannot attend for any reason. Any substitute Delegate must be approved in advance by Mask Africa Limited.


Without prejudice to their rights outlined , The Organiser may terminate the agreement to participate as specified on the Registration Form forthwith by notice to the Applicant:
If the Applicant shall in the opinion of The Organiser become or threaten to become insolvent; or
If the Applicant shall fail to make payment of the Fee on or before the due date as specified in the invoice sent to the Applicant on completion of The Registration Form.

All Paying Delegates, Sponsors or Exhibitors are required to fulfil the terms set out in their invoice. Entry to The Event is only possible on fulfillment of those invoice terms. If there is any breach of agreement or failure to comply with regulations, the Organiser has the right to terminate participation and shall be entitled (without prejudice to their rights) to require the Sponsor or Exhibitor to remove forthwith from the Venue all property of the Sponsor or Exhibitor or its contractors at a time stated by the Organiser. The Sponsor or Exhibitor shall reimburse to the Organiser on demand all legal and other costs incurred by the Organiser in connection with the termination of participation or the enforcement of The Organiser’s rights hereunder and any costs incurred by the organiser in the furnishings or alterations of the area vacated by the Sponsor or Exhibitor in order to maintain an orderly Event.

Cancellation of Event and Changes by The Organiser/Force Majeure

If The Event is cancelled, abandoned or suspended in whole or in part by reason of war, fire, national emergency, lockout, strike, civil disturbance, labour dispute, inevitable accident, instruction of government or local authority in host country, the non-availability of the Venue premises, or any other cause outside of the control of The Organiser. Mask Africa shall be under no obligation to repay the whole or part of The Fee, and shall be under no liability to any Paying Delegate, Sponsor or Exhibitor in respect of any such cancellation, abandonment or suspension. In such event, The Organiser reserves the right to change the Venue and/or date of The Event and to substitute the new Venue and date for the Venue and date named in the Information Schedule.The organiser reserves the right to cancel or postpone The Event at any time up to the start date of The Event and offer a credit of The Fee without any liability to the Paying Delegate, Sponsor or Exhibitor. Such credit shall pertain to the re-scheduled Venue and date of The Event. Cancellation or postponement may also pertain to the organiser not meeting the targets required to hold the Event as specified in the Information Schedule. If we are prevented or delayed from performing our obligations under this Agreement by any factor or the threat of any factor beyond our reasonable control (including, for the avoidance of doubt, any decision by us to cancel or postpone all or part of the Event (a “Force Majeure Event”), we shall not be liable for any such failure or delay in the performance of our obligations and no payments made by the Paying Delegate, Sponsor or Exhibitor shall be repayable or returnable to you provided that we have:

Used all reasonable endeavours to perform our obligations under this Agreement and to mitigate the effect of the Force Majeure Event; and

Given as much written notification as is reasonably practicable to you on and of the occurrence of the Force Majeure Event, the events giving rise to that Force Majeure Event and an estimate of the length of the resulting delay, if any.
In the event of cancellation or postponement The Organiser shall not accept liability for any transport disruption or individual transport delays or any such transport or accommodation costs incurred by the Paying Delegate, Sponsor or Exhibitor.

Sponsorship and Exhibition Allotment

A stand, booth or tabletop area will be held as let for 28 days after the date shown on the Registration Form. If payment of The Fee is not received as set out in the terms of the invoice, The Organiser reserves the right to allocate the stand, booth or tabletop area elsewhere without notice to the sponsor or exhibitor.

The agreement constitutes a licence to exhibit and not a tenancy. The Organisers reserve the right at any time to make alterations in the floorplan and to any stand, booth or tabletop area as may in their opinion be necessary in the best interests of The Event. Any such alterations by The Organiser will in no way affect the Fee for participation.

The stand, booth or tabletop area may not be assigned, subcontracted or sublet nor may display the goods of any other person or company.

The Organiser requests the right to remove any goods or products displayed within the stand, booth or tabletop area that it deems offensive, inappropriate or of a nature contrary to the purpose and theme of The Event. The Organiser strictly forbids the exhibiting of any alcohol or tobacco products or any goods and services deemed illegal in the host country.

All exhibits, displays, materials and fittings must be removed from The Venue by the time and date specified by The Organiser. Removal of such exhibits and any dismantling may not commence until after the official closing time of The Event, unless prior approval has been obtained in writing from the Organiser.

Electrical Requirements

All electrical installations may only be carried out by the Venue or the officially appointed electrical contractor. Electrical devices which interfere with radio or audio-visual systems must be switched off immediately if requested by The Organiser. The use of laser equipment requires advance notification and approval in writing from The Organiser. Full lighting and power services will be available through The Venue.

Dangerous Materials

Fabrics and other decorative materials must have proven flame resistance. The use of explosives and dangerous combustible materials is prohibited. The use of propane, butane and similar gases is prohibited. The use of flammable liquids is prohibited.

Fire and Safety

All exhibits or portions thereof must comply fully with applicable health, fire and safety regulations. Wall hydrants, fire extinguishers, fire alarms and instruction notices must not be obstructed in anyway. Sponsors or Exhibitors must comply with any reasonable instructions given by the Venue, the Organiser or any appropriate authority in the interests of fire safety or health and safety regulations.

Copyrights and Patents

The Organisers will not be liable for any damages the Sponsor or Exhibitor, his servants or agents may sustain in respect of the infringement of any of his copyright arising out of his participation in The Event.

Rights of The Organiser and The Venue Owners

The Organiser and the owners of The Venue or of interests therein and those authorised by them respectively have the right to enter the Venue at any time to execute works, repairs and alterations and for other purposes. No compensation will be payable to the Sponsor or Exhibitor for damage, loss or inconvenience so caused.


Whilst The Organiser will endeavour to protect exhibition property whilst on display at The Event, it must be clearly understood that the management of the Venue, and the Organiser cannot accept liability for any loss or damage sustained or occasioned from any cause whatsoever. Sponsors and Exhibitors will be responsible for all damage to property and for any loss or injury caused by them or their agents or employees and will indemnify the Organiser and Venue operators against all claims and expenses arising therefrom. In the event of it being necessary for any reason whatsoever for the Event to be abandoned, postponed or altered in any way in whole or in part, or if the Congress or Exhibition Organisers find it necessary to change the date of the Event, the Organiser shall not be liable for any loss which the Sponsor or Exhibitor or exhibition contractors may incur owing to the intervention of any authority which prevents or restricts the use of the Venue premises or any part thereof in any manner whatsoever.

The Sponsor or Exhibitor exhibits entirely at its own risk and the Organisers accept no liability, whether in contract or in tort (including negligence), to the Sponsor or Exhibitor arising out of or in connection with the Event or the acts or omissions of the Organisers or its officers, servants, subcontractors, agents or visitors in relation thereto save as regards the contractual obligations of the Organisers hereunder.

All conditions and warranties, express or implied, statutory or otherwise, in relation to the performance by The Organiser of its obligations hereunder are hereby excluded except as expressly stated herein.
The Organiser has no liability to the Sponsor or Exhibitor for the performance by other persons at The Event of their obligations to The Organiser.
The Sponsor or Exhibitor shall hold harmless and indemnify The Organiser from and against all actions, proceedings, losses, claims, demands and liabilities (including costs on an indemnity basis) suffered or incurred by The Organiser arising out of or in connection with any act or omission of The Sponsor or Exhibitor or its officers, servants, contractors, agents or visitors.
The provisions of this clause shall not apply to exclude or restrict the liability of the Organiser for death or personal injury resulting from negligence of the Organiser.


Delegates, Sponsors and Exhibitors are reminded of the need to consult their Insurance Company or Insurance Brokers to cover themselves fully against all risks at the Event. Particular attention is drawn to the need for the following:

Abandonment Insurance, the Organiser is not obliged to return any money in the event of suspension, cancellation or abandonment and therefore any paying delegate, sponsor or exhibitor may deem, in their own judgment, take out the necessary Abandonment Insurance.

Stands, Fixtures and Similar Insurance: All risks on loss or damage to the Sponsors or Exhibitor’s property, fixtures, fittings and all other property of a similar nature such as personal effects of directors, principals and employees whilst on the Premises and transit risks from the Exhibitor’s premises and return.

Public Liability: Liability to the public may arise out of the Exhibitor’s activities and must be covered by insurance.

Visa, Entry Requirements & Accommodation

The Fee does not include travel to or from the Event or any accommodation costs incurred. You are responsible for your own travel arrangements (including visa requirements) although upon registration Mask Africa will provide you with information about local accommodation. Please note that checking visa requirements for your specific nationality, if any, and the proper immigration, customs and travel documents required by the Mask Africa host country is your sole responsibility.

Should you, after making the necessary checks, need a letter of support to obtain your visa, please let Mask Africa know as soon as possible so it can consider sending you an appropriate letter addressed to the appropriate consulate in your country of application.

If the Paying Delegate, Sponsor or Exhibitor is unable to obtain a visa for entry or any other required travel documentation this shall in no way constitute a basis for cancellation by said party. In such an event no refund shall be made by The Organiser to the paying Delegate, Sponsor or Exhibitor. A substitute Delegate may be sent in your place to be approved by Mask Africa in advance.

The Organiser
The Organiser reserves the right to add to or amend the foregoing terms and conditions for the purpose of compliance with any statutory provision or in the best interest of the organisation and management of The Event. Any such alterations or amendments shall be binding on the Paying Delegate, Sponsor or Exhibitor provided their terms of such alterations or additions are given in writing by The Organiser.

Web Site Company Liability

The company’s web site acts as both a venue for organisations and individuals to identify and manage business opportunities. The company is not involved in actual transactions between one or more parties. Nor does the company have control over the quality, safety or legality of the documents posted by specific companies or consultants, the truth or accuracy of the listings, regarding its products and services, the company relies upon public information and data obtained from many sources, the accuracy of which cannot be guaranteed in all cases. Therefore the company makes no representation or warranty as to the accuracy of the material contained herein nor can it accept any liability whatsoever as a result of errors or omissions that occur in the material. Mask-Africa is not engaged in rendering legal, accounting or other professional and/or technical services – this analysis should not be construed as professional advice on any particular set of facts and/or circumstances. Because user authentication on the Internet is difficult, the company cannot and does not confirm that each user is who they claim to be. In the event that there is a dispute with one or more users, users release the company (and agents and employees) from claims, demands, and damages (actual and consequential, direct and indirect) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

The company is under no legal obligation to, and generally does not, control the information provided by other users that is made available through the Web Site. By its very nature, other people’s information may be harmful or inaccurate, and in some cases may be deceptively labelled. Users should use caution and common sense when using this Web Site, and where necessary the company reserves the right to remove offensive, malicious, inaccurate or otherwise misleading information from user profiles. Users acknowledge and agree that they are solely responsible for the form, content and accuracy of any material contained therein placed by them on the Web Site. The company does not warrant that the website will operate error free or that the website and its server are free of computer viruses or other harmful mechanisms. If your use of the website or the material results in the need for servicing or replacing equipment or data, the company is not responsible for those or related costs. The website and material are provided on an “AS IS” basis without any warranties of any kind. The company makes no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics, and links.

Disclaimer of Consequential Damages

Under no circumstance shall the company, its suppliers, or any third parties mentioned on the web site be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the web site and the material, whether based on warranty, contract, or any other legal theory, and whether or not the company is advised of the possibility of such damages.


Users agree to defend, indemnify, and hold harmless the company, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from their use of the material or their breach of the terms of these Terms and Conditions. The company shall provide notice to users promptly of any such claim, suit, or proceeding and shall assist them, at their expense, in defending any such claim, suit, or proceeding.

Registration and Password

Users are responsible for maintaining the confidentiality of their information and password. Users shall be responsible for all uses of their registration, whether or not they are authorized. Users agree to immediately notify the company of any unauthorized use of their registration or password.

No Resale or Unauthorized Commercial Use

Users of Mask-Africa agree not to resell or assign their rights or obligations under these Terms and Conditions. Users also agree not to make any unauthorized commercial use of the Web Site, including but not limited to using consultant and/organisation information for unauthorized purposes, whether directly or indirectly, and selling and/or reselling any information provided by the company. The analysis and information presented on the company’s Web Site are exclusive to the company and represent proprietary information.

Acceptable Web Site Use

Users may not use the Web Site in order to duplicate, distribute, transmit, store or destroy material (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others, or (c) that is defamatory, obscene, threatening, abusive or hateful.

Users are prohibited from copying, duplicating or otherwise reproducing the content of the company.
Users are prohibited from violating, or attempting to violate, the security of the Web Site, including, without limitation: (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Web Site, overloading, “flooding”, “spamming”, “mail bombing” or “crashing”, (d) sending unsolicited e-mail, including promotions and/or advertising of products or services, or (e) forging any TCP/IP packet header or any part of the header information in any e-mail, newsgroup or other posting. Violations of system or network security may result in civil or criminal liability. The Company will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users involved in such violations.

Arbitration & MA exclusive right not to go to arbitration

Any controversy or claim arising out of or relating to this contract or the breach thereof shall be settled by arbitration and judgment upon the award rendered by the arbitrator(s) shall be entered in any court having jurisdiction thereof. In the event that any of the parties to this agreement resort to arbitration, each party will share in the respective costs of arbitration and the prevailing party shall pay legal fees and all costs. MA reserves the full and exclusive power in going directly to court, exercising its exclusive right to choose not to go to arbitration.

Choice of law

The order and the contract arising there from shall be governed with the laws of the United Kingdom or any other or country or jurisdiction. MA shall have the full and exclusive power in the matter of selecting which laws of which country. And without regard to the principles of conflicts of laws thereof which might refer such interpretation to the laws of a different state or jurisdiction.

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